Shipping policy

At Toner Ink Canada, we are dedicated to providing prompt and reliable shipping services for your office and printer supplies. Please read our Shipping Policy carefully to understand the terms and conditions of our shipping process.

1. Order Processing:

Orders placed on our website will be processed on the same day if received before our daily cutoff (3:00 PM EST) time. Orders received after the cutoff time will be processed on the next business day.

2. Same-Day Shipping:

We are committed to shipping orders on the same day they are processed, provided that the order is placed before the daily cutoff time. This commitment ensures that you receive your office and printer supplies promptly.

3. Shipping Methods:

We offer a variety of shipping methods to accommodate your needs. The available options and estimated delivery times will be presented to you during the checkout process. Please select the shipping method that best suits your requirements.

4. Shipping Costs:

Shipping costs are calculated based on the weight of your order, the selected shipping method, and your delivery location. The total shipping cost will be displayed during the checkout process.

5. Tracking Information:

Once your order has been shipped, you will receive an email confirmation with tracking information. This allows you to monitor the status and estimated delivery time of your shipment.

6. Delivery Timeframes:

Delivery timeframes vary depending on the selected shipping method and your location. While we strive to provide accurate delivery estimates, actual delivery times may be affected by external factors beyond our control, such as weather conditions or carrier delays.

7. International Shipping:

We currently offer shipping within Canada. For international shipping inquiries, please contact our customer service at shipping@tonerinkcanada.com to discuss available options.

8. Address Accuracy:

It is the responsibility of the customer to provide accurate and complete shipping information. Toner Ink Canada is not responsible for delays or issues caused by incorrect or incomplete addresses.

9. Contact Information:

If you have any questions or concerns regarding our Shipping Policy, please contact us at shipping@tonerinkcanada.com.

Thank you for choosing Toner Ink Canada. We aim to provide you with a seamless and efficient shipping experience for all your office and printer supplies.